Let's Connect About Your Financial Journey

Whether you're just starting with budgeting or looking to refine your financial approach, we're here to support your path toward better money management and financial understanding.

Our Availability & Response Times

February 2025 Availability
Malaysia Standard Time (UTC+8) | Current Response Status
Sun
Mon
Tue
Wed
Thu
Fri
Sat
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
1
Quick Response (2-4 hours)
Extended Response (24-48 hours)
  • General Inquiries

    info@lumoravexian.org
    Best for: Questions about budgeting methods, account setup, and general guidance

  • Phone Support

    +6082331599
    Available: Monday-Friday, 9:00 AM - 5:00 PM (MST)
    For urgent account-related questions

  • Office Location

    Jalan Kangkar Tebrau, Lama
    81200 Johor Bahru, Johor, Malaysia
    By appointment only - please call ahead

What to Expect When You Contact Us

  • Email inquiries: Initial response within 4-6 hours during business days
  • Technical questions: May require 24-48 hours for detailed responses
  • Account setup help: Priority response within 2-3 hours
  • Escalated issues: Forwarded to senior team within 1 business day
  • Educational questions: Comprehensive responses with resources included

Send Us a Message